Privacy Policy

Privacy Policy

Introduction

Welcome to https://mercedes-lane-assist-recalibration.collision-talk.com (hereinafter referred to as “Mercedes Lane Assist Recalibration” or “we,” “our,” or “us”). We are dedicated to protecting the privacy and data security of our users, as outlined in this comprehensive Privacy Policy. This policy explains how we collect, manage, and safeguard your personal information in accordance with various international privacy laws, including but not limited to PIPEDA (Canada), Law 25 (Quebec), GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and others.

Scope

This privacy policy covers all aspects of our online presence, including our website, mobile applications, online services, and products offered under the Mercedes Lane Assist Recalibration brand. However, please note that this policy does not extend to third-party platforms or services accessed through links on our site, as these have their own privacy policies that govern data collection and usage.

Processing Activities

This policy describes the practices related to:

  • Using our applications and services as an authorized user.
  • Visiting websites linked to this Privacy Policy.
  • Engaging with us through communications like emails, calls, or text messages.

Personal Data Collection

We collect various categories of personal data, which include:

  1. Account Information: Details related to your account creation and management, such as user names, registration data, and profile information.
  2. Payment Information: Data needed for processing payments, including cardholder name, payment method, and transaction details.
  3. Financial Information: Financial records or banking information associated with transactions on our platform.
  4. Purchase Information: Records of products or services purchased from us, including order history and preferences.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data.
  6. Location Data: Information about your geographic location when using our applications or providing consent for location services.
  7. Feedback: User-generated content, reviews, ratings, and responses to surveys or feedback forms.
  8. Social Media Information: Data from social media platforms when users choose to connect their accounts with us.
  9. Product Information: Details about products viewed, added to carts, or purchased on our e-commerce platform.

We gather this data through direct user input, interactions with our systems, and automated technologies during your use of our services. Additionally, we may receive personal data from third parties who assist us in providing services, subject to their respective privacy agreements.

Cookies

Mercedes Lane Assist Recalibration uses cookies to enhance your online experience and for analytical purposes:

  • Strictly Necessary Cookies: Essential for navigation and basic functionality of our website.
  • Preference Cookies: Remember user preferences for a personalized experience.
  • Analytics Cookies: Track website usage, analyze trends, and measure performance.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected or as required by law. Once the retention period expires or when the purpose is fulfilled, we securely delete or anonymize the data.

Security Measures

To protect your personal information, Mercedes Lane Assist Recalibration has implemented robust security measures:

  • Employing encryption for secure data transmission and storage.
  • Utilizing trusted third-party processors who adhere to strict privacy and security standards.

Children’s Privacy

We do not intentionally collect or solicit personal data from children under the age of 18. If you believe we have collected such information, please contact us at the address provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction and local laws, you may have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your personal data in specific circumstances.
  • Restriction: Limit our processing of your data under certain conditions.
  • Data Portability: Receive your personal data in a structured, commonly used format.
  • Object: Object to the processing of your data for legitimate interests.
  • Non-Discrimination: Be free from discriminatory practices based on your exercise of rights.

To exercise these rights or have any data-related inquiries, please reach out to our privacy team at your earliest convenience.

Changes to Policy

Mercedes Lane Assist Recalibration reserves the right to update this Privacy Policy at any time. Any modifications will be posted on this page, and we encourage users to review it periodically for changes.

Contact Information

For any questions, requests for information, or data privacy concerns, please contact us: